Our address and sending instructions below.
1dollarscan.com (zLibro) address:
1dollarscan.com (zLibro, Inc.)
10 South Third St. 3rd Floor San Jose, CA 95113
TEL: (650) 492-5111
How to Send:
All shipping and handling (including cost) to be the responsibility of Customer.On your envelop or box, please write your order number clearly so that we can identify.Make sure to print out this Order Confirmation email and include in your shipment.
If you are sending a lot of materials, we recommend using a pick-up service from one of the following providers
- USPS Pick-up: https://tools.usps.com/go/ScheduleAPickupAction!input.action
- FEDEX Pick-up: http://fedex.com/us/fcl/pckgenvlp/pickup/index.html
- UPS Pick-up: https://wwwapps.ups.com/pickup/schedule?loc=en_US
Feel free to drop off your books at our office reception on the 3rd floor. Please make a reservation through our website first. When you arrive at the building, please use the callbox at the right of the entrance door. You will need to dial START 040 to call the general reception and someone will unlock the door for you.
Please be aware that the 3rd floor reception is a shared reception so the receptionist is not a 1dollarscan (zlibro) employee. Our office hours are 9-5pm, but to be safe, please try to drop off between 10-3pm.
Please clearly label the box with the name and address of 1dollarscan, and also have the name and address of your name and address.
Currently we do not have an affiliate program in the US.
However, we hope to offer this program in the near future.Please stay tuned!
Yes, we accept any order from outside of US.
Please understand that you should pay for the shipping cost to send books to our California address in US.We are more than happy to scan your books!!
We provide online payment of PayPal through your MyPage of 1dollarscan web site. Unfortunately PayPal is the only payment system we accept at this moment. In the future, we hope to accept different types of payment methods.
Yes, you will receive a confirmation email from 1dollarscan.com. Please check the spam folder and exclude 1dollarscan.com from your blacklist in case you don't see any email. The first email will be an automated email instantly after completing the "order".
If you want to request "return" option, please purchase a return option ($5) at the time of order. After we receive your package and scan, we will notify and invoice you the postage fee to retun your material. Once we recognize that payment, we will send out the package back to you.
Platinum Member: Up to 100 sets/month, we guarantee 5-10 business days since the arrival of package and the confirmation of full payment (in case there is an additional charge). From 101 set and beyond, please contact our customer support.
Regular Member: Turn around time is "Best Effort" base. Depending on the volume of package we receive daily it fluctuates. It should be 4-8 weeks since the arrival of package and the confirmation of full payment (in case there is an additional charge).
When would I receive the order confirmation email? If I paid through PayPal, do I receive it from PayPal?
You will receive an order confirmation email from 1dollarscan.com, when you complete your payment at 1dollarscan.com web site. (Please be aware that this is different from the Paypal confirmation)
Platinum membership fee:
Membership will automatically be renewed every month. Member needs to proactively cancel the subscription by sending email to cancel@1dollarscan.com Once the membership is renewed for a new month it is not refundable.
Other fee:
You may cancel the order by sending email to cancel@1dollarscan.com with Order# but refund amount is varied based on timing.
Before sending package:
We will fully refund.
After package arrival, before cutting paper:
We will fully refund if a user doesn't require a return of packages. If package return is requested, we will subtract $5 return process fee and postage fee from original charge amount and refund the remaining.
After package arrival, after scanning process:
All the works has been done at this point. Cancellation is not accepted and we cannot refund at all.
After the package arrival from you, we carefully investigate and count papers. If there is any discrepancy between the actual count and your payment, we will send a notification email and additional charge invoice through paypal.
Yes, please go to http://1dollarscan.com/pricing.php
Platinum membership is a Monthly subscription membership with Price $99.99 per month with 100 sets of BOOKS with OCR option and Book title option. Please see http://1dollarscan.com/membership.php.
It is $620 value(at maximum) with a lot of benefits as following :
- Free scanning up to 100 sets ($620 value for only $99.99 at maximum).
- Includes everything except High Quality Options : OCR, Book Title, Express Service, Direct Shipment, Magazine and Re-Scan Insurance.
- Turn around within 5 - 10 business days.
- Store all your files (unlimited). No more worries of losing your files.
- First access to new Features.
- Accept direct shipment from Amazon.
- No need to write Order Confirmation # on your Box.
- Prioritize Fine Tuning up to 10 Files.
There are a lot of benefits of Platinum membership, please see below:
- Free scanning up to 100 sets ($620 value for only $99.99 at maximum).
- Includes everything except High Quality Options : OCR, Book Title, Express Service, Direct Shipment, Magazine and Re-Scan Insurance.
- Turn around within 5 - 10 business days.
- Store all your files (unlimited). No more worries of losing your files.
- First access to new Features.
- No need to write Order Confirmation # on your Box.
- Prioritize Fine Tuning up to 10 Files.
* No Roll Over of unused sets to following month.
* Platinum member could only send upto 100 sets/month. For any exceeded amount, there will be a different price set.
Platinum Members can just send your books (up to 100 sets per month) without filling out Order Form.
We accept Magazines to be scanned. Please select Magazine Option when you place order.
per book charge
1-100 pages = 1set
101 - 200 pages = 2 sets
201 - 300 pages = 3 sets
301 - 400 pages = 4 sets
401 - 500 pages = 5 sets
501 - 600 pages = 6 sets
601 - 700 pages = 7 sets
701 - 800 pages = 8 sets
801 - 900 pages = 9 sets
And goes on.
how to count when you have multiple books
Book A with 50 pages equals 1 set = $1
Book B with 820 pages equals 9 sets = $9
Book A + Book B = 10 sets = $10
Please be aware that we can scan as much as possible but following limitation still applies:
- No more than 2.5 inches in thickness.
- No more than 11.7 inches in width of shorter side of paper.
- We do not scan the cover of Hard-covered books.
Please contact to Customer Support about the large volume order. In order to maintain our low price with $1, we should control our operation capacity, so we will treat it as a separate order and consider the turn around and price per set.
Contact to support@1dollarscan.com or through your MyPage.
We do not return the books after scanning.The books would be shred and recycled.
Book will be scanned at 300dpi resolutoin in color as Default. You can see the sample of our scanned file in our sample page.http://1dollarscan.com/pricing.php If you want us to scan with higher resolution of 600dpi, please select High Quality Scanning Option. You can select Black&White, Gray Scale and Full Color for 600dpi.
The format will be in PDF. You can see the sample of our scanned file in our sample page. http://1dollarscan.com/pricing.php
Yes, your book will be scanned as an image file in PDF format. You can see the sample of our scanned file in our sample page. http://1dollarscan.com/pricing.php
Optical Character Recognition, or OCR, is a technology that enables images into searchable data. After we scan your book, each letter in your book will be searchable. It is no 100% accuracy but it works. You can download our sample PDF file (http://1dollarscan.com/pricing.php) and try search few words there.
We will try our best but it is not 100%. You can see the sample of our scanned file in our sample page. http://1dollarscan.com/pricing.php If you want High Quality OCR, please select High Qualtiy Touch Up option, this would be much better than standard OCR option.
Our OCR software works with 9 Languages (English, French, German, Italian, Spanish, Dutch, Japanese, Simplified Chinese, and Traditional Chinese).
However, if you are sending non-English paper,PLEASE make a note in a visible area that which language you would like us to scan in order to maximize OCR accuracy.
By default, our OCR is set to English therefore we need to per-configure before scanning non-English material.
If you want us to scan/documents other than above 9 Languages, please contact to our Customer Support.
If you are sending non-English paper,PLEASE make a note in a visible area that which language you would like us to scan in order to maximize OCR accuracy.
By default, our OCR is set to English therefore we need to per-configure before scanning non-English material.
If you are sending books/documents other than above 9 Languages, we still can scan and digitize for you. And you can enjoy the reading experience without any issue. The only thing is OCR result might not be as accurate as above languages.
Most likely not unless your hand writing is like a robot quality. :)
We consider "published book with ISBN number" as a book. Any other documents with a glue binding or a spiral binding or punch hole binding, staple binding, clip binding, we will consider it as a "business document".
It will depend on how many pages a book has or how much color or pictures it contains. For books with some color and images, 0.4MB/page meaning if it's 400 pages, roughly 160MB or so. If it's basically black letter only novel type, it'll be half of this volume, meaning 400 pages novel will be aprroximately 80MB.If you select High Quality Touch Up option,the file size getting much smaller.
After we process, all documents are sent to International Paper to be shredded and reborn as recycled paper. Another good thing we do for the society and environments. For more information about International Paper, please visit: http://www.internationalpaper.com/ In the future, we plan to send certifications of recycle.
We have some rule for scanning books.
Please see "Scope and Limitation of Services" under our Terms and Conditions (http://1dollarscan.com/terms.php).
Generally, please be aware that following rules will applied:
- No more than 2.5 inches in thickness.
- No more than 11.7 inches in width of shorter side of paper.
- We do not scan the cover of Hard-covered books.
We provide Amazon Direct option and it is included in Platinum membership. Platinum membership has a lot of benefits, please see http://1dollarscan.com/membership.php
Unfortunately we are not able to scan the cover of hardcover books, however it is possible for softcover books. The hardcover scanning option will be available in the near future.
Yes, please go to http://1dollarscan.com/pricing.php
If you select this option, we keep your books for 14 days after we deliver your PDF file in order for you to ask Re-scan the book.Without its option, we cannot accept your Re-scan request after delivery.
The option includes
1) compression of the file
2) Angle correction for each page
3) High quality OCR, more accurate than standard OCR
The documents will NOT be accepted if staples, sticky notes (e.g., PostItR) or any other removable objects are attached to media.Also, all sheets must be unfolded.
Yes, please go to http://1dollarscan.com/pricing.php
Only regular-size business cards (i.e., 2 inches x 3.5 inches) will be accepted.
Yes, please go to http://1dollarscan.com/pricing.php
Any greeting cards with "frills" or "pop-ups" will NOT be accepted.
Yes, please go to http://1dollarscan.com/pricing.php
The photo scan quality is 600dpi. We believe this is the best quality for the price.The price is $1 per 10 photos.All photographs must be removed from a photo album or the photo book. Some large size photographs may not be accepted.Please package so that your photos will not get bent or wet.
The original photos will NOT be returned after scanned unless specifically requested to be returned which will be subject to a return process fee of $5.Return process fee and actual shipping cost to be borne by the customer.
The file format is JPEG.
Average file size is 600k.
Yes, please go to http://1dollarscan.com/pricing.php
